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8720 BSI Group ANZ Pty Ltd
Brisbane, CA | Other
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Client Manager
$74k-96k (estimate)
Other 2 Weeks Ago
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8720 BSI Group ANZ Pty Ltd is Hiring a Client Manager Near Brisbane, CA

Great that you're thinking about a career with BSI! Purpose of the position To peer review audit reports, provide feedback to auditors, and meet audit report timeframes. Provide technical assistance to BSI ANZ. To complete onsite audits and support external auditors. To provide expertise and make recommendations for certification decisions. To promote the BSI product offering and solutions to our clients with the view of improving their business performance, managing risk, and “Making excellence a habit”. To conduct local on-site assessments against the requirements of relevant standards or specifications Undertake Compliance projects as required. Other tasks as required related to BSI ANZ business. Key responsibilities & accountabilities Complete report reviews as required. To provide technical advice to assessment teams as required. Undertake management system assessments in accordance with BSI requirements and Our Client Promise. Prepare audit reports and deliver findings to clients to ensure client understanding of the audit decision and clear direction to particular items of corrective action where appropriate. Recommend the issue, re-issue, or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures, and prescribed time frame. Undertake internal audits as required. Assist in the competency approval process of BSI employees. Establish and develop an effective partnership, which secures the commercial relationship and encourages opportunities for business development and increased client satisfaction with clients in your portfolio. Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met. Plan/schedule workloads to make best use of own time and maximize revenue-earning activity. Coach colleagues as appropriate especially where those members are inexperienced auditors or unfamiliar with clients' business/technology and assist in the induction and coaching of new auditors as requested. Maintain and develop assessment skills and technical and management system standards knowledge. Provide technical support to clients and auditors through business development, sales, and customer service staff. Act as a brand Ambassador for BSI. This means acting ethically, following company rules, and promoting BSI services to clients so they can optimize business performance. Candidate specification Qualifications and/or experience in relevant industry or discipline and have a comprehensive knowledge of business processes and systems. Meeting the requirements of the DAA handbook. Commercial understanding of industry compliance Good verbal and written communication skills and an eye for detail Be self-motivated, flexible, and have excellent time management/planning skills. Can work under pressure. Willing to travel on business. An enthusiastic and committed team player. Good public speaking and business development skills will be considered advantageous. Key performance indicators and our Client Promise Be the BSI Brand Ambassador Work with scheduling & planning to ensure your work is booked at least 3 months ahead. Book the next visit at the current audit if possible. Produce high-quality, accurate, and professional client audit reports. Complete assigned tasks within KPI timeframes. Meet audit reporting timeframes Be 100% productive and aim to exceed your delivery target days per year. Maintain and gain more T/P/I code – own your development. Be part of the BSI team Zero complaints from clients managed by you. Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business. BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team. BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

Job Summary

JOB TYPE

Other

SALARY

$74k-96k (estimate)

POST DATE

04/10/2024

EXPIRATION DATE

06/08/2024

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The job skills required for Client Manager include Coaching, Partnering, Planning, Customer Service, Business Development, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Manager. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Client Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Manager job description and responsibilities

Manage client relationships strategically based on business and marketing objectives.

03/18/2022: New London, CT

They often visit different departments throughout the day to discuss the needs of clients and collaborate with them to solve any challenges.

03/11/2022: Middlesex, NJ

Learning the needs of clients and developing plans to meet them.

03/15/2022: Syracuse, NY

Provide an outstanding client experience by showcasing expertise, fostering trust, and growing customer satisfaction.

03/11/2022: Albany, NY

As a client receives services, the case manager may monitor the client and work with other service providers as necessary to address the clients needs.

04/02/2022: High Point, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Manager jobs

Client services managers must maintain good business relationships with current clients and find new accounts.

02/21/2022: Racine, WI

They should also verify details with the client to ensure there are no errors on either end of the agreement.

03/09/2022: Springfield, IL

Candidates should ensure their resume has all related education, experiences and skills necessary to the client services manager position they are applying for.

01/17/2022: South Bend, IN

Client relations managers must know how to work with others as they maintain strong professional relationships with their clients.

01/13/2022: Saginaw, MI

To maintain this strong client relationship, the client relations manager must consistently work to ensure they satisfy the client.

02/11/2022: Indianapolis, IN

Step 3: View the best colleges and universities for Client Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College